Fidelo Agency · Language-travel agencies
Every partner school, every quote, one system.
Fidelo Agency is the study-abroad agency software and education agent CRM for daily operations: quotations, bookings, partner schools, commission tracking and multi-currency accounting. It is used by language-travel agencies and runs on the Fidelo platform, developed since 2005.
100+ active installations20+ countries2005 first version built in Cologne
Everything an agency needs
Eight connected modules, one workflow.
Open a module to see what it does: from quotation to commission, without duplicate data entry.
Core module
Everything for daily work
Generate every invoice and document from tailor-made templates in seconds. Keep enquiries and bookings separate, see your students at a glance, and track booking and payment status with built-in accounting and reporting.
Partner schools
All your schools, organised
Manage every partner school’s general and service details, staff, start dates and more. Use multiple price structures and lists per school, and control exactly how details appear to customers and on your website.
Communication
Email & SMS in seconds
Send and receive email inside the software with prefilled templates and documents attached automatically. A detailed history per booking shows every message at a glance, and you can text students about changes or departures.
Website integration
No duplicate data entry
Link all information directly to your website: schools, services and prices update automatically when you change them. Embed price lists, course and accommodation lists, and quotation and registration forms as a widget on any website or via WordPress or TYPO3 plugin.
Accounting
Multi-currency by default
Analyse incoming and outgoing payments, revenue and commission with detailed lists. Work with different VAT rates and multiple currencies, with exchange rates loaded automatically every day.
Helpdesk / Support
Help when you need it
Search a comprehensive library of manuals and videos by keyword or module, track the status of every request, and reach us by phone or website chat.
CMS
Your website inside Fidelo
A state-of-the-art, multi-site content management system lets you run your whole website inside the Fidelo framework.
Security
Treated as a system of record
Your installation runs on a server in the EU, or in your own region if you are based outside the EU, with nightly backups to a separate server. Two-factor authentication, intrusion prevention, logged access and isolated databases keep your data yours, under GDPR.
Partner schools & website integration
Update once. Your website stays in sync.
Manage every partner school’s details, staff, start dates and price lists in one place. Update them once and your website (schools, services, prices) updates automatically. No more duplicate data entry.
- Multiple price structures per school
- Quotation & registration forms
- JS widget for any site · WordPress & TYPO3 plugins
Across borders
Agencies place students across borders with Fidelo Agency.
Every dot marks a country where an agency runs its placements on Fidelo.
Fidelo customers by country, number of listed locations:
- Germany: 4
- Ireland: 2
- Italy: 2
- Argentina: 1
- France: 1
- New Zealand: 1
Fidelo Agency pricing
Pay per user. Students are free in every package.
Basic from €25 to €80 per user per month, Pro from €30 to €90. The per-user price drops with every volume tier.
1 · Choose a package
2 · Number of users
8Price per user / month. Your customers, students and partner schools are free in every package. All prices are in euros (EUR), exclude VAT and may change.
8 users: €470 / month
Your estimate
- Billed monthly in arrears
- No fees for customers, students or partner schools
- One-off setup & training €1,800 (10 hours of training)
Basic · Fidelo Agency
The essentials for your agency
| Users | € / user / month |
|---|---|
| 1 | €80.00 |
| 2–5 | €60.00 |
| 6–10 | €50.00 |
| 11–25 | €40.00 |
| 26–50 | €30.00 |
| 51+ | €25.00 |
Fidelo Agency: one-off €1,800 for setup and training, including 10 hours of training.
Tier rates apply per additional user. Example: 5 users = €320 / month. All prices exclude VAT and may change. Your customers, students and partner schools are free in every package.
Pro · Fidelo Agency
Advanced requirements
| Users | € / user / month |
|---|---|
| 1 | €90.00 |
| 2–5 | €70.00 |
| 6–10 | €60.00 |
| 11–25 | €50.00 |
| 26–50 | €35.00 |
| 51+ | €30.00 |
Fidelo Agency: one-off €2,280 for setup and training, including 14 hours of training.
Tier rates apply per additional user. Example: 5 users = €370 / month. All prices exclude VAT and may change. Your customers, students and partner schools are free in every package.
Optional add-ons
Enquiries & quotations
From enquiry to quote before the competitor replies.
Every enquiry lands in one list with its follow-ups and quotation status. Combine schools, courses and stays into a single quote, send it in minutes and convert it to a booking with one click.
- Single, combined and package quotations
- Follow-up reminders and conversion status per enquiry
- One click from quote to confirmed booking
Works with your stack
Online payment, website widgets and APIs: all connected.
- + SSO & API
FAQ
Frequently asked questions
How much does Fidelo Agency cost?
Fidelo Agency is priced per administrative user per month: Basic ranges from €25 (51+ users) to €80 (single user), Pro from €30 to €90. Your customers, students and partner schools are free. Optional add-ons (e.g. PayPal forms, Single Sign-On, XML invoices for Italy) cost €15–50 per month. All prices exclude VAT.
How does Fidelo Agency manage partner schools?
You manage every partner school’s details, staff, start dates and multiple price structures in one place. Update them once and your website (schools, services, prices) updates automatically. No duplicate data entry.
Does Fidelo Agency support multiple currencies?
Yes. Accounting works with multiple currencies and different VAT rates; exchange rates are loaded automatically every day. Commission is calculated automatically per partner school and booking.
Can quotations and bookings run through our own website?
Yes. Price lists, course and accommodation lists plus quotation and registration forms are embedded on your site as a widget on any website, or via WordPress or TYPO3 plugin, and feed directly into the system.
Who uses Fidelo Agency?
Language-travel agencies run their daily operations on Fidelo Agency, which is built on the Fidelo platform: developed continuously since 2005 and used in over 20 countries.
Is Fidelo Agency an education agent CRM?
Yes, and more: Fidelo Agency covers the CRM side (enquiries, contacts, follow-ups) and additionally runs quotations, bookings, partner-school price lists, commission settlement and multi-currency accounting in the same system. You don’t need a separate CRM next to your admin tool.
Still have questions? Talk to us
See Fidelo Agency at work in your own agency.
We tailor the demo to how your agency works (quotations, partner schools, commissions and multi-currency accounting).
- 30 minutes, no obligation: a walkthrough built around your workflow
- Reply within one business day
Fidelo Software GmbH
Schanzenstraße 27
51063 Köln, Germany