Language school software from Cologne
Your entire language school, training business or agency: all in one system.
Fidelo runs enquiries, bookings, scheduling, accommodation, invoicing and payments in one web-based system, developed in Cologne since 2005.
- E-invoicing for Germany, France and Spain (add-on)
- We migrate your data
- Personal support, 24/7 emergency response in 30 minutes
- All prices published: €20–95 per user
- 1,500+users
- 100+active installations
- 20+countries
- 10+integrations
Language schools and agencies that run on Fidelo
Find your Fidelo
Which one are you? Pick your way in.
Whether you send students abroad, teach locally, run seminars or sell the trip, there is a Fidelo built around your daily workflow.
Fidelo School TravelLanguage schools for study abroad
You welcome international students, with courses, homestays, activities and everything in between.
- Class scheduling, attendance & certificates
- Host-family matching & insurance
- Student app & agent commission management
Fidelo School LocalLocal language schools
You teach students from your own city, no flights, no host families, just clean course operations.
- Visual course scheduling & attendance
- Online registration forms & payments
- Invoicing & reports without the study-abroad extras
Fidelo School AcademySeminars & courses by training providers
You run seminars, courses or workshops for adults, children or companies: participants, trainers, rooms and certificates.
- Seminar & workshop planning with trainers
- Participant management & certificates
- Corporate customers & CRM
Fidelo AgencyLanguage-travel agencies
You sell the trip: quote, book and manage every partner school from one system.
- Partner-school & price-list management
- Automatic commission calculation
- Multi-currency accounting & daily FX rates
Shaped by real operations
Fidelo has been developed in close collaboration with international language schools and language-travel agencies since 2005. The requirements come from their daily work: every feature exists because schools or agencies needed it in real operations.
Update 3.6
AI booking capture
Travel · Local · Academy
Update 3.7
KPIs for every role
Travel · Local · Academy
Update 3.6
Sales pipeline in the CRM
Travel · Local · Academy
Bookings & students
Everything about a student at a glance.
The student record shows course, accommodation, payment status, documents and the history of the booking in one view. And when it’s about many: filter, group and handle them in bulk actions.
- Course, accommodation & payment status in one view
- Booking timeline with holidays and breaks
- Bulk invoices, documents & communication for many bookings
Transparent pricing
You pay per user. Students, teachers and agents are free.
Estimate your monthly cost below, between €20 and €95 per user depending on package and volume. We confirm your exact package in the demo.
1 · Choose a package
2 · Number of users
12Price per user / month. Students, teachers and agents are free in every package. All prices are in euros (EUR), exclude VAT and may change. Offer for businesses and educational institutions only.
12 users: €650 / month
Your estimate
How the price adds up
| 1 × €80 · 1 band | €80 |
| 4 × €60 · 2–5 band | €240 |
| 5 × €50 · 6–10 band | €250 |
| 2 × €40 · 11–25 band | €80 |
| Total per month | €650 |
- Billed monthly in arrears
- No fees for students, teachers or agents
- One-off setup & training €950 (6 hours of training, 4 template credits)
Works with your stack
Connected to the payment and platform partners you trust.
Take payments, sync your CRM and connect your LMS. Fidelo plugs into the services your business already runs on.
- + Canvas & API
“We have been using Fidelo since 2013 and are very happy. The ongoing updates keep improving the overall features. Our students really appreciate the App. The accounting interface is one of the biggest time savers for us.”
College of English, San Diego
Language school · Fidelo School Travel customer
- Multi-site management9 schools
A real benefit for us as a multi-site group of schools.
We launched Fidelo across our 9 schools early in 2013. Our Management, Accounts and Marketing teams have all the information they need at their fingertips which has improved our efficiency as a group. Fidelo support is excellent with responses usually received on the same day.
British Study Center
Fidelo customer since 2013
- Efficiency & support
Best practice in a language schools efficient work process.
A fantastic support team assisting whenever necessary in a very short period of time.
Piccola Università Italiana srl
Fidelo customer
- Summer programmes
Fidelo is well adapted to the needs of our international summer programmes.
We’ve been using Fidelo software for 5 years now. Fidelo is well adapted to the needs of our International summer programs, with all the needed features from admissions to the on site management.
Swiss Education Academy SA
Fidelo customer
Used worldwide
Trusted across the language-travel world.
From San Diego to Auckland, schools and agencies run their daily operations on Fidelo, in more than 20 countries and counting.
Fidelo customers by country, number of listed locations:
- United Kingdom: 60
- Germany: 32
- France: 25
- Ireland: 23
- Spain: 17
- United States: 15
- Canada: 7
- Italy: 5
- Malta: 5
- Switzerland: 5
- New Zealand: 3
- Argentina: 2
- Colombia: 2
- Thailand: 2
- Austria: 1
- Brazil: 1
- Croatia: 1
- Kuwait: 1
- Latvia: 1
- Morocco: 1
- South Africa: 1
- Türkiye: 1
Built to be your system of record
Your whole business lives here. We treat it that way.
European data protection, isolated databases and serious infrastructure: the foundations decision-makers ask about first.
GDPR compliance
Compliant by design, with hosting in the EU (for customers outside the EU, in their own region).
Nightly backups
Your installation is backed up every night to a separate server.
Two-factor & isolated databases
2FA, intrusion prevention and a separate database per customer.
E-invoicing for Germany, France and Spain
XRechnung and Factur-X with the XML embedded in the PDF, and Verifactu registration for Spain. Available as optional add-ons; prices are on the pricing page.
Made in Cologne, used worldwide
A German software company, built for the language-travel world.
Fidelo Software GmbH builds and supports the platform from Cologne, Germany. Every release is shaped by hundreds of real users, which is why Fidelo fits the industry instead of forcing it to adapt.
Talk to the team
More than a licence
You are not just buying software. We handle the move with you.
What it takes for the switch to work.
We bring your data across
Our team imports enquiries, bookings, services, invoices, payments, providers, agencies and teachers for you, including from Class, Intrinsiq, Easymate, SchoolWorks, FileMaker, Access, Excel and SQL databases.
Setup, templates, training
Charged once, with training hours and template credits: your invoices, confirmations and certificates are configured before you go live.
Support at no extra cost, emergencies around the clock
Over 280 guides and videos, in-app chat and phone. Troubleshooting, technical help and questions about the application are included; anything beyond that we quote for in advance. For emergencies there is a dedicated form: we respond around the clock within 30 minutes at most, nights and weekends included.
Pause instead of cancelling
If your situation changes temporarily, we pause the installation and the billing for up to a year, free of charge. When the contract ends you get your data back in a machine-readable format, with a deletion log on request.
FAQ
Frequently asked questions
What is Fidelo?
Fidelo is web-based management software for language schools, training providers and language-travel agencies. It has been developed in Cologne, Germany since 2005 and is used by more than 1,500 users across 100+ active installations in over 20 countries. It covers enquiries, bookings, scheduling, accommodation, invoicing and payments in one system.
Which Fidelo product fits my organisation?
Fidelo School Travel is built for study-abroad language schools with accommodation and activities. Fidelo School Local is for local language schools and providers of seminars, courses and workshops, without the study-abroad extras. Fidelo School Academy is the brand for academies, training providers and course and workshop organisers; it runs on Fidelo School Local with the same packages and prices. Fidelo Agency is for language-travel agencies that quote, book and manage partner schools.
How much does Fidelo cost?
Fidelo is priced per administrative user per month, between €20 and €95 depending on package (Basic or Pro) and user volume. Students, teachers, participants and agents are free in every package. Billing is monthly in arrears; setup and training are charged once, from €660 to €2,280 depending on the package, including training hours and template credits. All prices exclude VAT.
How long am I tied into a contract?
The minimum term is six months from the day the software is made available to you. After that the contract renews month by month and either side can cancel in writing with one calendar month’s notice. If your situation changes only temporarily, we pause the installation and the billing for up to one year, free of charge.
Is Fidelo GDPR-compliant?
Yes. Each installation runs on a server in the EU (for customers outside the EU, in their own region) with nightly backups to a separate server. Two-factor authentication, intrusion prevention, logged access and isolated databases protect your data in line with the GDPR.
Which languages is the software available in?
Fidelo's interface is available in English, German, French, Italian, Spanish and Turkish. Every user picks their own language, so one team can work in several.
Can we migrate our existing data to Fidelo?
Yes, the Fidelo team imports enquiries, bookings, services, invoices, payments, providers, agencies and teachers for you, including from Class, Intrinsiq, Easymate, SchoolWorks, FileMaker, Access, Excel and SQL databases.
Is there emergency support?
Yes, for every customer at no extra cost. For urgent cases there is a dedicated emergency form: we respond to it around the clock within 30 minutes at most, nights and weekends included. For everything else you reach us via in-app chat and phone, backed by more than 280 guides and videos.
How do I get a demo?
Request a free demo via the form on this page. Fidelo replies within one business day and tailors the walkthrough to your workflow. You can also try Fidelo yourself with free demo access.
Does Fidelo issue e-invoices?
Yes. Invoices can be generated as XRechnung (Germany) or Factur-X (France) with the XML embedded in the PDF, and registered with Verifactu for Spain. Accounting exports go to Sage 50, Xero, QuickBooks or DATEV.
Still have questions? Talk to us
See Fidelo on your own workflow.
Tell us whether you run a school, a training business or an agency and we’ll tailor a live demo to your operation. No pressure, just a focused look at how Fidelo would fit.
- 30 minutes, no obligation: a walkthrough built around your workflow
- Reply within one business day
Prefer email? Write to us at sales@fidelo.com
Fidelo Software GmbHSchanzenstraße 27
51063 Köln, Germany
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