Language school software from Cologne

Your entire language school, training business or agency: all in one system.

Fidelo runs enquiries, bookings, scheduling, accommodation, invoicing and payments in one web-based system, developed in Cologne since 2005.

  • 1,500+users
  • 100+active installations
  • 20+countries
  • 10+integrations

Language schools and agencies that run on Fidelo

  • Piccola Università Italiana
  • New York Language Center
  • CEL College of English Language
  • Rennert
  • BSC Education
  • Expanish
  • Heartland International English School
  • Celtic English Academy
  • Swiss Education Academy
  • Alpha.b Institut Linguistique
  • English for Less Language Centres
  • mackdonald language academy

Shaped by real operations

Fidelo has been developed in close collaboration with international language schools and language-travel agencies since 2005. The requirements come from their daily work: every feature exists because schools or agencies needed it in real operations.

The whole story

Bookings & students

Thousands of bookings, one connected list.

Course, accommodation, payment status and documents side by side. Filter, group and act in bulk, from first enquiry to final invoice.

  • Course, accommodation & payment status at a glance
  • Bulk invoices, documents & communication
  • Filter and export any slice to CSV or Excel

Transparent pricing

You pay per user. Students, teachers and agents are free.

Estimate your monthly cost below, between €20 and €95 per user depending on package and volume. We confirm your exact package in the demo.

1 · Choose a package

2 · Number of users

12
1100

Price per user / month. Students, teachers and agents are free in every package. All prices are in euros (EUR), exclude VAT and may change.

12 users: €650 / month

Your estimate

12
users
€54.17
/ user / mo
€650/ month
Tier rate €40.00 per user in the 11–25 band · Basic · excl. VAT
  • Billed monthly in arrears
  • No fees for students, teachers or agents
  • One-off setup & training €950 (6 hours of training, 4 template credits)
Get your exact quote in a demo 

Works with your stack

Connected to the payment and platform partners you trust.

Take payments, sync your CRM and connect your LMS. Fidelo plugs into the services your business already runs on.

  • Stripe
  • PayPal
  • Klarna
  • HubSpot
  • Moodle
  • Flywire
  • RD Station CRM
  • TransferMate
  • Moneris
  • Mews
  • iVvy
  • Zapier
  • + Salesforce, Canvas & API
“We have been using Fidelo since 2013 and are very happy. The ongoing updates keep improving the overall features. Our students really appreciate the App. The accounting interface is one of the biggest time savers for us.”

College of English, San Diego

Language school · Fidelo School Travel customer

  • Multi-site management9 schools

    A real benefit for us as a multi-site group of schools.

    We launched Fidelo across our 9 schools early in 2013. Our Management, Accounts and Marketing teams have all the information they need at their fingertips which has improved our efficiency as a group. Fidelo support is excellent with responses usually received on the same day.

    British Study Center

    Fidelo customer since 2013

  • Efficiency & support

    Best practice in a language schools efficient work process.

    A fantastic support team assisting whenever necessary in a very short period of time.

    Piccola Università Italiana srl

    Fidelo customer

  • Accounting & app

    The accounting interface is one of the biggest time savers for us.

    We have been using Fidelo since 2013 and are very happy. The ongoing updates keep improving the overall features. Our students really appreciate the App.

    College of English San Diego

    Fidelo customer since 2013

Used worldwide

Trusted across the language-travel world.

From San Diego to Auckland, schools and agencies run their daily operations on Fidelo, in more than 20 countries and counting.

World map showing Fidelo customers across 20+ countries

Fidelo customers by country, number of listed locations:

  • United Kingdom: 60
  • Germany: 32
  • France: 25
  • Ireland: 23
  • Spain: 17
  • United States: 15
  • Canada: 7
  • Italy: 5
  • Malta: 5
  • Switzerland: 5
  • New Zealand: 3
  • Argentina: 2
  • Colombia: 2
  • Thailand: 2
  • Austria: 1
  • Brazil: 1
  • Croatia: 1
  • Kuwait: 1
  • Latvia: 1
  • Morocco: 1
  • South Africa: 1
  • Türkiye: 1

Built to be your system of record

Your whole business lives here. We treat it that way.

European data protection, isolated databases and serious infrastructure: the foundations decision-makers ask about first.

GDPR compliance

Compliant by design, with hosting in the EU (for customers outside the EU, in their own region).

Nightly backups

Your installation is backed up every night to a separate server.

Two-factor & isolated databases

2FA, intrusion prevention and a separate database per customer.

E-invoicing for Germany, France and Spain

XRechnung and Factur-X with the XML embedded in the PDF, and Verifactu registration for Spain.

Made in Cologne, used worldwide

A German software company, built for the language-travel world.

Fidelo Software GmbH builds and supports the platform from Cologne, Germany. Every release is shaped by hundreds of real users, which is why Fidelo fits the industry instead of forcing it to adapt.

Talk to the team
Cologne skyline at golden hour with the cathedral and the Rhine

More than a licence

You are not just buying software. Migration comes with it.

What comes with it, so the switch works.

We bring your data across

Our team imports enquiries, bookings, services, invoices, payments, providers, agencies and teachers for you, including from Class, Easymate, SchoolWorks, FileMaker, Access, Excel and SQL databases.

Setup, templates, training

Charged once, with training hours and template credits: your invoices, confirmations and certificates are configured before you go live.

Support at no extra cost

Over 280 guides and videos, in-app chat and phone. Troubleshooting, technical help and questions about the application are included; anything beyond that we quote for in advance.

Pause instead of cancelling

If your situation changes temporarily, we pause the installation and the billing for up to a year, free of charge. When the contract ends you get your data back in a machine-readable format, with a deletion log on request.

FAQ

Frequently asked questions

What is Fidelo?

Fidelo is web-based management software for language schools, training providers and language-travel agencies. It has been developed in Cologne, Germany since 2005 and is used by more than 1,500 users across 100+ active installations in over 20 countries. It covers enquiries, bookings, scheduling, accommodation, invoicing and payments in one system.

Which Fidelo product fits my organisation?

Fidelo School Travel is built for study-abroad language schools with accommodation and activities. Fidelo School Local is for local language schools and providers of seminars, courses and workshops, without the study-abroad extras. Fidelo School Academy is the brand for academies, training providers and course and workshop organisers; it runs on Fidelo School Local with the same packages and prices. Fidelo Agency is for language-travel agencies that quote, book and manage partner schools.

How much does Fidelo cost?

Fidelo is priced per administrative user per month, between €20 and €95 depending on package (Basic or Pro) and user volume. Students, teachers, participants and agents are free in every package. Billing is monthly in arrears; setup and training are charged once, from €660 to €2,280 depending on the package, including training hours and template credits. All prices exclude VAT.

How long am I tied into a contract?

The minimum term is six months from the day the software is made available to you. After that the contract renews month by month and either side can cancel in writing with one calendar month’s notice. If your situation changes only temporarily, we pause the installation and the billing for up to one year, free of charge.

Is Fidelo GDPR-compliant?

Yes. Each installation runs on a server in the EU (for customers outside the EU, in their own region) with nightly backups to a separate server. Two-factor authentication, intrusion prevention, logged access and isolated databases protect your data in line with the GDPR.

Which languages is the software available in?

Fidelo's interface is available in English, German, French, Italian, Spanish and Turkish. Every user picks their own language, so one team can work in several.

Can we migrate our existing data to Fidelo?

Yes, the Fidelo team imports enquiries, bookings, services, invoices, payments, providers, agencies and teachers for you, including from Class, Easymate, SchoolWorks, FileMaker, Access, Excel and SQL databases.

How do I get a demo?

Request a free demo via the form on this page. Fidelo replies within one business day and tailors the walkthrough to your workflow. You can also try Fidelo yourself with free demo access.

Does Fidelo issue e-invoices?

Yes. Invoices can be generated as XRechnung (Germany) or Factur-X (France) with the XML embedded in the PDF, and registered with Verifactu for Spain. Accounting exports go to Sage 50, Xero, QuickBooks or DATEV.

Still have questions? Talk to us

See Fidelo on your own workflow.

Tell us whether you run a school, a training business or an agency and we’ll tailor a live demo to your operation. No pressure, just a focused look at how Fidelo would fit.

  • 30 minutes, no obligation: a walkthrough built around your workflow
  • Reply within one business day

Fidelo Software GmbH
Schanzenstraße 27
51063 Köln, Germany