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Thebing has changed the way we work. I have used many of the so called "leading SMS systems" and none of them have the same flexibility when creating new bespoke system generated documents as Thebing. With current safeguarding and visa legislation changing on a weekly basis, the last thing we want is to be paying developers extra fees for document changes or to develop entirely new forms, when we have already invested in an SMS. The support from Thebing has been invaluable and friendly. I have never had to wait longer than 24 hrs for a response and most importantly a fix for any issues we have experienced. At Babylon we think of Anne and her team as part of our team. From the initial training days through to deployment and ongoing day to day use, the Thebing support crew remain, friendly, encouraging, patient and non-patronising (even when we have messed things up).
We at Speak & Fun have been working with Thebing for years and had the pleasure to grow with their system. The successful installation 5 years ago was a big step for us that changed our processes and work flows for good. Attending clients and managing our huge database information became a lot easier. Their product offers a great amount of flexibility for a good price without which we wouldn't be where we are today.
We have been using the software since January now and it’s incredible how much you can do with it! It is not only a matter of how better you can organize your work but how much you can be more efficient. It’s easy to use and to upload all the information and you can clearly check the general management of your school in every moment with no effort.
Fidelo have completely revolutionized how we operate as a College. We picked Fidelo because we needed something very flexible and I found that ‘off the shelf’ solutions where not suitable. So far, over the 4 years we have been using it, we have been very happy with the way it has allowed us to streamline our administration procedures. Training was thorough and informative, they are quick to respond when we have questions and their customer support is excellent.