Our cloud-based software solutions are built based on the requirements of hundreds of users from the language travel industry. Schools and agencies of all sizes use our Fidelo School and Agency products. The packages and the whole interface can be adjusted to perfectly fit your company, its requirements and budget!
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Thebing has changed the way we work. I have used many of the so called "leading SMS systems" and none of them have the same flexibility when creating new bespoke system generated documents as Thebing. With current safeguarding and visa legislation changing on a weekly basis, the last thing we want is to be paying developers extra fees for document changes or to develop entirely new forms, when we have already invested in an SMS. The support from Thebing has been invaluable and friendly. I have never had to wait longer than 24 hrs for a response and most importantly a fix for any issues we have experienced. At Babylon we think of Anne and her team as part of our team. From the initial training days through to deployment and ongoing day to day use, the Thebing support crew remain, friendly, encouraging, patient and non-patronising (even when we have messed things up).
International house Nice has been using THEBING for a few years now. We are delighted with this software. Of course a lot of work needs to be done at the beginning but believe me you are rewarded; everything is easy, quickly done and reliable. The quality of services is very high. We definitely recommend this software and look forward to using FIDELO .
French in Normandy started to use Fidelo 4 years ago and when I took over completely it was my first big project. I needed to better the school's organisation and admin day to day not to mention the billing plus save time across the board in order to have a more efficient trace of bookings, tour operator contacts and conditions...in short a mini administrative revolution! Thanks to the help and reactivity of the Fidelo team we achieved operational fluency in 6 months. Their flexibility and well planned training programmes helped us keep on track and reach our goals I am very happy that this was the system Tom chose, it has changed our lives.
Fidelo have completely revolutionized how we operate as a College. We picked Fidelo because we needed something very flexible and I found that ‘off the shelf’ solutions where not suitable. So far, over the 4 years we have been using it, we have been very happy with the way it has allowed us to streamline our administration procedures. Training was thorough and informative, they are quick to respond when we have questions and their customer support is excellent.
