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Fidelo Agency

Fidelo Agency is a full-featured, web-based management software.
We offer the most comprehensive agency management software solution, with more features than any of our competitors. More than 200 users in agencies across the world help us regularly improve our product and services.

Core module

All the tools you need

The core module includes all features needed to manage your daily tasks.
You can easily generate all necessary invoice and document types. Thanks to tailor-made templates, documents will be available within seconds and without the need for manual adjustments.

Enquiries and bookings can be stored separately, enabling you to see the most important details at a glance. Using student lists you will be able to see all your current, arriving or departing students immediately.

Basic accounting and management options will help you track your students' booking and payment status, as well as generate reports based on your business progress.

Partner schools

The answer to all your administrative needs

You can comprehensively manage all of your partner schools' information, such as general and service-related details, staff members, specific starting dates and much more.

Several price structures and price lists are available to make sure that all of your different schools' requirements can be handled.

Using specific frontend settings, you can always define in which way the details should be displayed to your customers and on your website.

Communication

Will bring you happiness at work

One of the key factors for you is communication. Fidelo allows you to easily send and receive E-mails using the software. Using templates, the content is always prefilled and it will take you just seconds to send E-mails with documents generated in the software as attachments.

A detailed history per booking allows you to see all incoming and outgoing E-mails at a glance.

You can also send out SMS messages to your student to quickly inform them about any important changes or about their upcoming departure.

Online connectivity

The ultimate productive and time-saving software

No more double maintenance! All information in the software can be linked directly to your website. All available schools, their details and services, prices and much more are automatically adjusted on your website if you update the details in the software. This saves you valuable time and stops you having to enter information manually!

The software can be linked to your Website/CMS within seconds by using our Plugins for Wordpress, Joomla, Typo3 or Drupal. The whole styling can also be adjusted to match your website.

The following forms are available:
- Price lists
- Course and accomodation lists
- General details
- Quotation, registration and contact us forms

Accounting

Software that administrators love

Make use of several, detailed lists to analyse your incoming and outgoing payments, revenue and commission.

Fidelo Agency enables you to work with different VAT rates and multiple currencies, for which the exchange rates can be loaded automatically.

Helpdesk / Support Chat

Will bring you happiness at work

Our comprehensive help desk includes a lot of manuals and videos. You can search for help articles by keyword and per module or you can simply send us a request.

All your requests can be found in the helpdesk, where you can check the status of any issue, feature request or question you've sent us.

Furthermore we are available by phone, website chat or Skype.

CMS

State-of-the-art multi-site content management system


Fidelo includes a CMS that allows you to include your whole website in our framework.Fidelo includes a CMS that allows you to include your whole website in our Framework.

Security

No need to worry about your data's safety

Each installation is installed on a server in your country. We offer a two-factor-authentication to make sure that no one, except you, is able to login with your details!

All installations are installed separately with separate databases to ensure that only your school can access the data.

Each server is maintained by our server admin using security measures based on the most modern techniques.

Your whole installation is backed up every night. Several backups are stored to ensure that you never lose any data. The backup is always saved to a different sever.

Classic

  • Number of users
  • x
  • Monthly price / user
  • =
  • Total price / month

Modules

  • Core Module
  • Quotation tool
  • Online price list
  • Online course list
  • Online registration form
  • Daily exchange rate update
  • Automatic commission calculation
  • Text messaging
  • Complaints
  • Payments to partner schools
  • XML export feature / API
  • School questionnaire
  • Online feedback form
  • Reports

Added benefits

  • 2h complimentary training / month
  • Lower costs for training and consulting
  • Setup of E-mail and PDF templates
  • 1 day of onsite training free of charge (excluding travel fees)
  • Support ticket response < 2h (during official office hours)

Additional services

  • Hosting in Fidelo Cloud
  • Server administration
  • Daily backups for a minimum of three days
  • SSL encryption (2048 Bits)
  • Wordpress, Joomla, Drupal and Typo3 Plugin

Information

  • Setup and training fee (660 €, incl. 6h Training)
  • No monthly advance payments - subsequent settlement

Elite

  • Number of users
  • x
  • Monthly price / user
  • =
  • Total price / month

Modules

  • Core Module
  • Quotation tool
  • Online price list
  • Online course list
  • Online registration form
  • Daily exchange rate update
  • Automatic commission calculation
  • Text messaging
  • Complaints
  • Payments to partner schools
  • XML export feature / API
  • School questionnaire
  • Online feedback form
  • Reports

Added benefits

  • 2h complimentary training / month
  • Lower costs for training and consulting
  • Setup of E-mail and PDF templates
  • 1 day of onsite training free of charge (excluding travel fees)
  • Support ticket response < 2h (during official office hours)

Additional services

  • Hosting in Fidelo Cloud
  • Server administration
  • Daily backups for a minimum of three days
  • SSL encryption (2048 Bits)
  • Wordpress, Joomla, Drupal and Typo3 Plugin

Information

  • Setup and training fee (1140 €, incl. 14h Training)
  • No monthly advance payments - subsequent settlement

  • All prices excluding VAT.
  • Prices are subject to change.
  • ** Included in monthly price but one time setup fee needs to be charged for the implementation of the mobile app.