Fidelo School Travel · Study abroad

Run your whole language school in one place.

Fidelo School Travel is the language school management software for study-abroad schools: enquiries, bookings, class scheduling, host families, invoicing and agent commissions in one web-based system, shaped by 1,500+ users worldwide.

Local school or seminar provider? See Fidelo School Local

Fidelo School Travel dashboard with key figures for booking intake, revenue and student weeks, safeguarding status and a twelve-month revenue chart
Fidelo School Travel · dashboard

Everything a school needs

29 modules, one connected system.

Open a module to see what it does. From first enquiry to final certificate, it’s all in Fidelo.

A look inside the software

Pick a topic and the matching screen from Fidelo appears next to it, with demo data.

  • Course, accommodation, payment status, documents and the booking history in one view.

Fidelo School Travel student record with booking, master data, course, accommodation and history
Fidelo School Travel · student record
Core module

Everything for daily work

Create every invoice and document from tailored templates in seconds. Keep enquiries and bookings apart and see current, arriving and departing students at a glance. The student record shows everything about a student in one view, with a timeline of the booking including holidays and course breaks.

Class scheduling & attendance

Plan classes visually

Manage classes on a visual roster with automatic or day-by-day assignment. Assign teachers by availability and qualification, handle absences and substitutes, and turn daily or weekly attendance into warnings, progress reports and certificates.

Class scheduling that survives Monday morningAttendance that ends in a certificate
Accommodation & insurance

Match families and students

Manage homestay and residential providers with rooms, board types and matching criteria. See all accommodation bookings, auto-filter to suitable providers, confirm assignments in bulk, and manage insurance types, providers and pricing. In the accommodation portal, host families keep their details, photos and unavailable dates up to date themselves and see their assigned students and payments.

Available as an add-on: Accommodation portal and requests (€25 per month).

Homestay management that knows who fits where
Activities

Run your activity programme

Manage activities, providers and companions. Offer activities free or for a fee, tie them to booked courses, and let students book and pay for them directly in the student app.

Junior and summer schools where nothing slips through
Group bookings

School trips & groups

Book whole groups in one go: course, accommodation and services for all participants together, with a group invoice or group proforma and reports per group.

Junior and summer schools where nothing slips through
Visa & arrival lists

Before they arrive

Generate visa verification letters from your templates, flag bookings that need a visa and let letters be verified via QR code. Arrival and departure lists show who arrives and leaves when.

Available as an add-on: Visa verification letter (€10 per month).

Safeguarding & compliance

Stay inspection-ready

Fidelo spots which safeguarding and accreditation items are missing or due soon for under-18 students, accommodation, teachers and group leaders, with deadlines and priorities. Store evidence right on the record and export everything for an inspection in one click. Includes a template for the Accreditation UK Inspection Criteria 2024.

Free app, can be switched on in the settings.

Junior and summer schools where nothing slips through
Transfers

Airport to doorstep

Book airport transfers for arrival and departure as a service with date, time and price, online in the registration form too. Missing flight details are flagged before the arrival date.

Exams

From exam date to results

Schedule exam dates per course, assign examiners, record results and generate result certificates from your templates. Exam preparation courses can be offered as a service of their own.

Placement tests that enter the level for you
Extended accountingPro

Numbers that reconcile

Use detailed lists for incoming and outgoing payments, revenue and provider payments. Payments to providers are calculated automatically from your billing terms, and you can export tailor-made files to QuickBooks, Xero, Sage 50 or DATEV.

In the Pro package.

Proforma & partial invoices

Invoice the way customers pay

Issue proforma invoices before a booking is confirmed and convert them into invoices later. Split amounts into a deposit and partial invoices with their own due dates, for groups too.

Partial invoices in the Pro package.

Invoicing that starts at the booking
Receivables & overpaymentsPro

Outstanding invoices under control

Every invoice recipient gets a customer account number for your accounting and exports. Outstanding invoices and overpayments sit in their own lists so credits get offset or refunded. Create an account statement per agency or booking in one click.

In the Pro package.

E-invoicing & unalterable records

Ready for e-invoicing rules

Generate e-invoices as XRechnung and Factur-X with the XML embedded in the PDF, and register invoices with Verifactu for Spain. Released invoices stay unalterable: corrections run through cancellation invoices with their own number, invoice numbering is sequential, with no gaps, and every version is kept with its author and timestamp. Exports go to Sage 50, Xero, QuickBooks or DATEV. For invoices to German public authorities, enter the Leitweg-ID or buyer reference right on the billing address.

Invoice release and DATEV export (booking batch) in the Pro package. Available as an add-on: XRechnung / Factur-X (€15 per month); Verifactu (€40 per month plus €150 one-off).

PaymentsAdd-on

Get paid online

Students pay by PayPal, Klarna or Stripe at registration or any time afterwards, with optional or mandatory amounts you control. Incoming payments via Flywire or TransferMate sync automatically. Every invoice can be paid online via payment link and payment form.

Available as add-ons, €25 per month each: PayPal, Klarna, Stripe, Flywire Widget, TransferMate.

Extensive CRM

Never drop a lead

Manage and group agencies and sync with HubSpot; connect Salesforce and other tools through Zapier. Set commission categories and payment terms so the work runs automatically, and store every complaint with follow-up dates and a full history. In the sales pipeline, drag enquiries through your own stages to “won” or “lost”.

Sales pipeline and complaints in the Pro package. Available as an add-on: HubSpot (€25 per month).

A CRM that speaks language school
AI booking capture

From email to booking

Forward a registration by email or as a document: the AI reads names, courses, dates and accommodation requests and creates an enquiry or booking that you check before saving. Anything it cannot assign is kept as a comment. The AI runs on our own server in Germany, in line with the GDPR.

AI that prepares. You decide.
Reports

KPIs for every role

Dashboards for management, sales, operations and finance show the key figures at a glance, with targets, alerts and reports delivered by email automatically. You also measure how many visitors complete your online forms through to a registration and see the break-even point of each class. Extensive standard reports are included in every package.

Custom reports and tailored analyses in the Pro package.

Student cards / Webcam

Professional ID cards

Take student photos by webcam at the front desk and generate ID cards in a batch. Generate print-ready PDF batches for your card printing, a professional first impression.

Website integration

Forms that feed the system

Generate registration, enquiry, placement-test, feedback, price-list and payment forms and embed them as a widget on any website, or via WordPress or TYPO3 plugin, styled to your site, with PayPal, Stripe or Klarna as payment add-ons. Students confirm an offer online themselves and turn it into a booking. The forms are designed for accessibility in line with the European Accessibility Act.

Available as add-ons, €25 per month each: PayPal, Stripe, Klarna.

Registrations that never touch an inbox
Student mobile appAdd-on

Your school in their pocket

Offer your own branded app where students see class rosters, attendance, personal and booking data and accommodation. Send push messages and let them pay for activities online. You decide what is visible.

Available as an add-on for €60 per month plus €950 one-off.

A student portal that begins before arrivalEveryone has their own login. Your office gets fewer calls.
Teacher login

Teachers enter their data

Teachers access the software to see their classes and students and enter class content, scores, notes, attendance and progress on a daily or weekly basis.

The teacher portal is included in every package. Viewing their billing and adding students to classes themselves are part of the extended portal. Available as an add-on: Teacher portal with class management (€50 per month).

Teachers and staff, from contract to pay runEveryone has their own login. Your office gets fewer calls.
Agency login

Self-service for agents

Give each agency its own login to check their bookings, services, payment details and documents directly on your website.

Partner statement

Trust in black and white

Every month, each agency automatically receives a statement like a bank statement: prepaid and delivered services, accommodation status, commissions and refunds. A verification code on every statement proves its authenticity, and the figures come straight from the system. For emergencies, export the documents of selected bookings as a ZIP at any time.

Free app, can be switched on in the settings.

Multi-school

Several sites, one system

Run several schools or sites in one installation. Teacher logins and reports work across sites, students and bookings stay assigned to their site.

Custom fields

Your data, your fields

Add your own fields to students, bookings and other records, use them in templates, filters and reports, and pass them on via the API or to HubSpot.

Transfer via the API in the Pro package. Available as an add-on: HubSpot (€25 per month).

Helpdesk / Support

Help when you need it

Search 280+ manuals and videos by keyword or module, track the status of every request, and reach us by phone or in-software chat. In an emergency, the emergency form gets a response within 30 minutes, around the clock.

Security

Your data in safe hands

Your installation runs on a server in the EU, or in your own region if you are based outside the EU, with nightly backups to a separate server. Two-factor authentication, intrusion prevention, logged access and isolated databases keep your data yours, under GDPR. Sign in with a passkey too, and anonymise individual students completely on request.

APIs & external appsAdd-on

Connect anything

Sync data through APIs to SSO, XML invoices, HubSpot, Moodle, Canvas, PayPal, Flywire, Klarna, TransferMate, Stripe, RD Station, Mews and iVvy plus an individual JSON-REST API for anything else. Webhooks report events to your systems in real time, and every integration gets its own API key.

Custom REST API in the Pro package. Available as an add-on: Single Sign-On, HubSpot, Moodle, PayPal, Flywire Widget, Klarna, TransferMate, Stripe, RD Station, Mews, iVvy (€25 per month each); XML Invoices (Italy) (€15 per month).

Import

We bring your data across

Save weeks of manual entry: we import enquiries, bookings, services, invoices, payments, providers, agencies and teachers, including from Class, Intrinsiq, Easymate, SchoolWorks, FileMaker, Access, Excel and SQL.

Portals and app

Everyone sees what they need.

Teachers, host families and students work with the same data as your team, each in their own interface.

All portals and apps

Accommodation portal with a host family’s current and upcoming students, with photo, dates, course and requests
Teacher portal with class attendance, student photos and sliders for the minutes present
Student app with bookable activities and prices

Class scheduling

Plan classes the way your week really runs.

Group students by level, assign teachers by availability and qualification and allocate rooms by drag and drop, in the day, week or course view. Conflicts and missing assignments are colour-coded before anyone notices them in the classroom.

  • Day, week and course view
  • Assign teachers and rooms by drag and drop
  • Public holidays, school holidays and conflicts colour-coded
Fidelo School Travel class scheduling in the week view with classes, rooms, teachers and occupancy
Fidelo School Travel · class scheduling (with schematic detail card)
Safeguarding overview with open requirements for students under 18, marked by priority
Fidelo School Travel · Safeguarding

Junior and summer schools

Minors in view, groups under control.

Fidelo shows you which consent form is missing, which accommodation is not approved for under-18s and whose arrival is still open, with a deadline and a priority. Groups with group leaders, activities and accommodation run in the same system.

  • Safeguarding requirements per student, group leader and accommodation, with automatic checks
  • Template for the Accreditation UK Inspection Criteria and an export of all evidence
  • Group bookings with group leaders, free places and age rules per course and activity

More about junior and summer schools

AI in Fidelo

The AI prepares. You decide.

Forward a registration email or document: the AI reads the participants, course, accommodation and transfer and puts a draft in front of you. An assistant answers questions about using Fidelo and about your bookings.

  • An open-weight language model on our own servers in Germany; your data goes to no AI provider
  • Nothing is saved until you have checked it, every detail quoted from the message
  • No API key of your own, no training on your data, included in every package

More about AI in Fidelo

AI analysis of a forwarded registration email: open points to confirm on the left, the original message on the right
Fidelo School Travel · AI analysis of an email

In use worldwide

Language schools around the world run on Fidelo School Travel.

Every dot marks a country where schools handle their daily work with Fidelo.

World map showing the countries where language schools use Fidelo School Travel

Fidelo customers by country, number of listed locations:

  • United Kingdom: 60
  • Germany: 28
  • France: 24
  • Ireland: 21
  • Spain: 17
  • United States: 15
  • Canada: 7
  • Malta: 5
  • Switzerland: 5
  • Italy: 3
  • Colombia: 2
  • New Zealand: 2
  • Thailand: 2
  • Argentina: 1
  • Austria: 1
  • Brazil: 1
  • Croatia: 1
  • Kuwait: 1
  • Latvia: 1
  • Morocco: 1
  • South Africa: 1
  • Türkiye: 1
  • Multi-site management9 schools

    A real benefit for us as a multi-site group of schools.

    We launched Fidelo across our 9 schools early in 2013. Our Management, Accounts and Marketing teams have all the information they need at their fingertips which has improved our efficiency as a group. Fidelo support is excellent with responses usually received on the same day.

    British Study Center

    Fidelo customer since 2013

  • Efficiency & support

    Best practice in a language schools efficient work process.

    A fantastic support team assisting whenever necessary in a very short period of time.

    Piccola Università Italiana srl

    Fidelo customer

  • Summer programmes

    Fidelo is well adapted to the needs of our international summer programmes.

    We’ve been using Fidelo software for 5 years now. Fidelo is well adapted to the needs of our International summer programs, with all the needed features from admissions to the on site management.

    Swiss Education Academy SA

    Fidelo customer

Fidelo School Travel pricing

Pay per user. Students, teachers and agents are free.

Basic from €25 to €80 per user per month, Pro from €32 to €95. The per-user price drops with every volume tier.

1 · Choose a package

2 · Number of users

12
1100

Price per user / month. Students, teachers and agents are free in every package. All prices are in euros (EUR), exclude VAT and may change. Offer for businesses and educational institutions only.

12 users: €650 / month

Your estimate

12
users
€54.17
avg. per user / month
€650/ month
Each additional user in the 11–25 band: €40 · Basic · excl. VAT
How the price adds up
1 × €80 · 1 band€80
4 × €60 · 2–5 band€240
5 × €50 · 6–10 band€250
2 × €40 · 11–25 band€80
Total per month€650
  • Billed monthly in arrears
  • No fees for students, teachers or agents
  • One-off setup & training €950 (6 hours of training, 4 template credits)
Get your exact quote in a demo 

Basic · Fidelo School Travel

The essentials for your school

Included

  • Enquiries, bookings and groups
  • Scheduling, attendance and report cards
  • Accommodation, transfers and insurance
  • Invoices, proformas and incoming payments
  • Agencies and commissions
  • Online registration and teacher login
Compare all features
Users€ / user / month
1€80.00
2–5€60.00
6–10€50.00
11–25€40.00
26–50€30.00
51+€25.00

Fidelo School Travel: one-off €950 for setup and training, including 6 hours of training and 4 template credits.

Tier rates apply per additional user. Example: 5 users = €320 / month. All prices exclude VAT and may change. Students, teachers and agents are free in every package. Offer for businesses and educational institutions only.

Pro · Fidelo School Travel

Advanced requirements

Everything in Basic, plus

  • API access for your own integrations
  • Extended accounting: company clients, partial invoices, invoice release, DATEV export, debtors and overpayments, teacher and provider payments
  • Report generator for custom reports
  • Extended task management
Compare all features
Users€ / user / month
1€95.00
2–5€74.00
6–10€63.00
11–25€53.00
26–50€37.00
51+€32.00

Fidelo School Travel: one-off €1,450 for setup and training, including 8 hours of training and 8 template credits.

Tier rates apply per additional user. Example: 5 users = €391 / month. All prices exclude VAT and may change. Students, teachers and agents are free in every package. Offer for businesses and educational institutions only.

Works with your stack

Payments, CRM and LMS: already connected.

  • Stripe
  • PayPal
  • Klarna
  • HubSpot
  • Moodle
  • Flywire
  • RD Station CRM
  • TransferMate
  • Moneris
  • Mews
  • iVvy
  • Zapier
  • + Canvas & API

FAQ

Frequently asked questions

How much does Fidelo School Travel cost?

Fidelo School Travel is priced per administrative user per month: the Basic package ranges from €25 (51+ users) to €80 (single user), the Pro package from €32 to €95. Students, teachers and agents are free in every package. All prices exclude VAT.

Does Fidelo School Travel manage homestay and host-family accommodation?

Yes. You manage homestay and residential providers with rooms, board types and matching criteria, see all accommodation bookings at once, auto-filter suitable providers and confirm assignments in bulk, insurance included.

Can agencies and their commissions be managed in Fidelo School Travel?

Yes. The CRM manages and groups agencies, applies commission categories and payment terms automatically, and gives every agency its own login to check bookings, services and documents on your website.

How does class scheduling work?

Classes are planned on a visual, room-by-room weekly roster with automatic or day-by-day assignment. Teachers are assigned by availability and qualification; absences and substitutes are handled in the same view, and attendance feeds warnings, progress reports and certificates.

Which payment providers does Fidelo School Travel support?

Students can pay by Stripe, PayPal or Klarna at registration or afterwards; incoming payments via Flywire or TransferMate sync automatically. Accounting exports exist for Sage 50, Xero, QuickBooks and DATEV.

Is Fidelo School Travel web-based or do we need to install software?

Fidelo School Travel is fully web-based, nothing to install. Your installation runs on a server in the EU, or in your own region if you are based outside the EU, with 99.99%+ availability and nightly backups.

Does Fidelo use AI, and where does our data go?

Yes. The AI reads registrations from forwarded emails and documents and turns them into a draft enquiry or booking that you check before saving. An assistant answers questions about using Fidelo and about bookings. Both run on an open-weight language model that we operate on our own servers in Germany: your data goes to no AI provider and is not used for training. The AI is included in every package, with a limited included allowance.

Still have questions? Talk to us

See Fidelo School Travel at work in your own school.

We tailor the demo to how your school runs (enrolment, scheduling, accommodation and accounting).

  • 30 minutes, no obligation: a walkthrough built around your workflow
  • Reply within one business day

Working with Class, Intrinsiq, FileMaker or Excel today?We bring your data across


Prefer email? Write to us at sales@fidelo.com

Fidelo Software GmbH
Schanzenstraße 27
51063 Köln, Germany

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