Fidelo School Travel · Study abroad
Run your whole language school in one place.
Fidelo School Travel is the language school management software for study-abroad schools: enquiries, bookings, class scheduling, host families, invoicing and agent commissions in one web-based system, shaped by 1,500+ users worldwide.
Local school or seminar provider? See Fidelo School Local

Everything a school needs
29 modules, one connected system.
Open a module to see what it does. From first enquiry to final certificate, it’s all in Fidelo.
A look inside the software
Pick a topic and the matching screen from Fidelo appears next to it, with demo data.
Course, accommodation, payment status, documents and the booking history in one view.
Enquiries move as cards through your stages to the booking, with value and probability per stage.
A CRM that speaks language schoolA forwarded email becomes a draft. Anything the AI cannot assign with certainty is put to you for a decision before anything is created.
AI that prepares. You decide.Booking intake, revenue and contribution margin, each with a year-on-year comparison and a twelve-month trend.
Open requirements for students under 18 collected in one overview, marked by priority.
Junior and summer schools where nothing slips through





Core module
Everything for daily work
Create every invoice and document from tailored templates in seconds. Keep enquiries and bookings apart and see current, arriving and departing students at a glance. The student record shows everything about a student in one view, with a timeline of the booking including holidays and course breaks.
Class scheduling & attendance
Plan classes visually
Manage classes on a visual roster with automatic or day-by-day assignment. Assign teachers by availability and qualification, handle absences and substitutes, and turn daily or weekly attendance into warnings, progress reports and certificates.
Class scheduling that survives Monday morningAttendance that ends in a certificateAccommodation & insurance
Match families and students
Manage homestay and residential providers with rooms, board types and matching criteria. See all accommodation bookings, auto-filter to suitable providers, confirm assignments in bulk, and manage insurance types, providers and pricing. In the accommodation portal, host families keep their details, photos and unavailable dates up to date themselves and see their assigned students and payments.
Available as an add-on: Accommodation portal and requests (€25 per month).
Homestay management that knows who fits whereActivities
Run your activity programme
Manage activities, providers and companions. Offer activities free or for a fee, tie them to booked courses, and let students book and pay for them directly in the student app.
Junior and summer schools where nothing slips throughGroup bookings
School trips & groups
Book whole groups in one go: course, accommodation and services for all participants together, with a group invoice or group proforma and reports per group.
Junior and summer schools where nothing slips throughVisa & arrival lists
Before they arrive
Generate visa verification letters from your templates, flag bookings that need a visa and let letters be verified via QR code. Arrival and departure lists show who arrives and leaves when.
Available as an add-on: Visa verification letter (€10 per month).
Safeguarding & compliance
Stay inspection-ready
Fidelo spots which safeguarding and accreditation items are missing or due soon for under-18 students, accommodation, teachers and group leaders, with deadlines and priorities. Store evidence right on the record and export everything for an inspection in one click. Includes a template for the Accreditation UK Inspection Criteria 2024.
Free app, can be switched on in the settings.
Junior and summer schools where nothing slips throughTransfers
Airport to doorstep
Book airport transfers for arrival and departure as a service with date, time and price, online in the registration form too. Missing flight details are flagged before the arrival date.
Exams
From exam date to results
Schedule exam dates per course, assign examiners, record results and generate result certificates from your templates. Exam preparation courses can be offered as a service of their own.
Placement tests that enter the level for youExtended accountingPro
Numbers that reconcile
Use detailed lists for incoming and outgoing payments, revenue and provider payments. Payments to providers are calculated automatically from your billing terms, and you can export tailor-made files to QuickBooks, Xero, Sage 50 or DATEV.
In the Pro package.
Proforma & partial invoices
Invoice the way customers pay
Issue proforma invoices before a booking is confirmed and convert them into invoices later. Split amounts into a deposit and partial invoices with their own due dates, for groups too.
Partial invoices in the Pro package.
Invoicing that starts at the bookingReceivables & overpaymentsPro
Outstanding invoices under control
Every invoice recipient gets a customer account number for your accounting and exports. Outstanding invoices and overpayments sit in their own lists so credits get offset or refunded. Create an account statement per agency or booking in one click.
In the Pro package.
E-invoicing & unalterable records
Ready for e-invoicing rules
Generate e-invoices as XRechnung and Factur-X with the XML embedded in the PDF, and register invoices with Verifactu for Spain. Released invoices stay unalterable: corrections run through cancellation invoices with their own number, invoice numbering is sequential, with no gaps, and every version is kept with its author and timestamp. Exports go to Sage 50, Xero, QuickBooks or DATEV. For invoices to German public authorities, enter the Leitweg-ID or buyer reference right on the billing address.
Invoice release and DATEV export (booking batch) in the Pro package. Available as an add-on: XRechnung / Factur-X (€15 per month); Verifactu (€40 per month plus €150 one-off).
PaymentsAdd-on
Get paid online
Students pay by PayPal, Klarna or Stripe at registration or any time afterwards, with optional or mandatory amounts you control. Incoming payments via Flywire or TransferMate sync automatically. Every invoice can be paid online via payment link and payment form.
Available as add-ons, €25 per month each: PayPal, Klarna, Stripe, Flywire Widget, TransferMate.
Extensive CRM
Never drop a lead
Manage and group agencies and sync with HubSpot; connect Salesforce and other tools through Zapier. Set commission categories and payment terms so the work runs automatically, and store every complaint with follow-up dates and a full history. In the sales pipeline, drag enquiries through your own stages to “won” or “lost”.
Sales pipeline and complaints in the Pro package. Available as an add-on: HubSpot (€25 per month).
A CRM that speaks language schoolAI booking capture
From email to booking
Forward a registration by email or as a document: the AI reads names, courses, dates and accommodation requests and creates an enquiry or booking that you check before saving. Anything it cannot assign is kept as a comment. The AI runs on our own server in Germany, in line with the GDPR.
AI that prepares. You decide.Reports
KPIs for every role
Dashboards for management, sales, operations and finance show the key figures at a glance, with targets, alerts and reports delivered by email automatically. You also measure how many visitors complete your online forms through to a registration and see the break-even point of each class. Extensive standard reports are included in every package.
Custom reports and tailored analyses in the Pro package.
Student cards / Webcam
Professional ID cards
Take student photos by webcam at the front desk and generate ID cards in a batch. Generate print-ready PDF batches for your card printing, a professional first impression.
Website integration
Forms that feed the system
Generate registration, enquiry, placement-test, feedback, price-list and payment forms and embed them as a widget on any website, or via WordPress or TYPO3 plugin, styled to your site, with PayPal, Stripe or Klarna as payment add-ons. Students confirm an offer online themselves and turn it into a booking. The forms are designed for accessibility in line with the European Accessibility Act.
Available as add-ons, €25 per month each: PayPal, Stripe, Klarna.
Registrations that never touch an inboxStudent mobile appAdd-on
Your school in their pocket
Offer your own branded app where students see class rosters, attendance, personal and booking data and accommodation. Send push messages and let them pay for activities online. You decide what is visible.
Available as an add-on for €60 per month plus €950 one-off.
A student portal that begins before arrivalEveryone has their own login. Your office gets fewer calls.Teacher login
Teachers enter their data
Teachers access the software to see their classes and students and enter class content, scores, notes, attendance and progress on a daily or weekly basis.
The teacher portal is included in every package. Viewing their billing and adding students to classes themselves are part of the extended portal. Available as an add-on: Teacher portal with class management (€50 per month).
Teachers and staff, from contract to pay runEveryone has their own login. Your office gets fewer calls.Agency login
Self-service for agents
Give each agency its own login to check their bookings, services, payment details and documents directly on your website.
Partner statement
Trust in black and white
Every month, each agency automatically receives a statement like a bank statement: prepaid and delivered services, accommodation status, commissions and refunds. A verification code on every statement proves its authenticity, and the figures come straight from the system. For emergencies, export the documents of selected bookings as a ZIP at any time.
Free app, can be switched on in the settings.
Multi-school
Several sites, one system
Run several schools or sites in one installation. Teacher logins and reports work across sites, students and bookings stay assigned to their site.
Custom fields
Your data, your fields
Add your own fields to students, bookings and other records, use them in templates, filters and reports, and pass them on via the API or to HubSpot.
Transfer via the API in the Pro package. Available as an add-on: HubSpot (€25 per month).
Helpdesk / Support
Help when you need it
Search 280+ manuals and videos by keyword or module, track the status of every request, and reach us by phone or in-software chat. In an emergency, the emergency form gets a response within 30 minutes, around the clock.
Security
Your data in safe hands
Your installation runs on a server in the EU, or in your own region if you are based outside the EU, with nightly backups to a separate server. Two-factor authentication, intrusion prevention, logged access and isolated databases keep your data yours, under GDPR. Sign in with a passkey too, and anonymise individual students completely on request.
APIs & external appsAdd-on
Connect anything
Sync data through APIs to SSO, XML invoices, HubSpot, Moodle, Canvas, PayPal, Flywire, Klarna, TransferMate, Stripe, RD Station, Mews and iVvy plus an individual JSON-REST API for anything else. Webhooks report events to your systems in real time, and every integration gets its own API key.
Custom REST API in the Pro package. Available as an add-on: Single Sign-On, HubSpot, Moodle, PayPal, Flywire Widget, Klarna, TransferMate, Stripe, RD Station, Mews, iVvy (€25 per month each); XML Invoices (Italy) (€15 per month).
Import
We bring your data across
Save weeks of manual entry: we import enquiries, bookings, services, invoices, payments, providers, agencies and teachers, including from Class, Intrinsiq, Easymate, SchoolWorks, FileMaker, Access, Excel and SQL.
Portals and app
Everyone sees what they need.
Teachers, host families and students work with the same data as your team, each in their own interface.
Host families see current and upcoming students with photo, dates, course and requests.
Record attendance per class with photos, down to the minute.
Book activities, check the timetable and read messages on the phone.



Class scheduling
Plan classes the way your week really runs.
Group students by level, assign teachers by availability and qualification and allocate rooms by drag and drop, in the day, week or course view. Conflicts and missing assignments are colour-coded before anyone notices them in the classroom.
- Day, week and course view
- Assign teachers and rooms by drag and drop
- Public holidays, school holidays and conflicts colour-coded


Junior and summer schools
Minors in view, groups under control.
Fidelo shows you which consent form is missing, which accommodation is not approved for under-18s and whose arrival is still open, with a deadline and a priority. Groups with group leaders, activities and accommodation run in the same system.
- Safeguarding requirements per student, group leader and accommodation, with automatic checks
- Template for the Accreditation UK Inspection Criteria and an export of all evidence
- Group bookings with group leaders, free places and age rules per course and activity
AI in Fidelo
The AI prepares. You decide.
Forward a registration email or document: the AI reads the participants, course, accommodation and transfer and puts a draft in front of you. An assistant answers questions about using Fidelo and about your bookings.
- An open-weight language model on our own servers in Germany; your data goes to no AI provider
- Nothing is saved until you have checked it, every detail quoted from the message
- No API key of your own, no training on your data, included in every package

In use worldwide
Language schools around the world run on Fidelo School Travel.
Every dot marks a country where schools handle their daily work with Fidelo.
Fidelo customers by country, number of listed locations:
- United Kingdom: 60
- Germany: 28
- France: 24
- Ireland: 21
- Spain: 17
- United States: 15
- Canada: 7
- Malta: 5
- Switzerland: 5
- Italy: 3
- Colombia: 2
- New Zealand: 2
- Thailand: 2
- Argentina: 1
- Austria: 1
- Brazil: 1
- Croatia: 1
- Kuwait: 1
- Latvia: 1
- Morocco: 1
- South Africa: 1
- Türkiye: 1
- Multi-site management9 schools
A real benefit for us as a multi-site group of schools.
We launched Fidelo across our 9 schools early in 2013. Our Management, Accounts and Marketing teams have all the information they need at their fingertips which has improved our efficiency as a group. Fidelo support is excellent with responses usually received on the same day.
British Study Center
Fidelo customer since 2013
- Efficiency & support
Best practice in a language schools efficient work process.
A fantastic support team assisting whenever necessary in a very short period of time.
Piccola Università Italiana srl
Fidelo customer
- Summer programmes
Fidelo is well adapted to the needs of our international summer programmes.
We’ve been using Fidelo software for 5 years now. Fidelo is well adapted to the needs of our International summer programs, with all the needed features from admissions to the on site management.
Swiss Education Academy SA
Fidelo customer
Fidelo School Travel pricing
Pay per user. Students, teachers and agents are free.
Basic from €25 to €80 per user per month, Pro from €32 to €95. The per-user price drops with every volume tier.
1 · Choose a package
2 · Number of users
12Price per user / month. Students, teachers and agents are free in every package. All prices are in euros (EUR), exclude VAT and may change. Offer for businesses and educational institutions only.
12 users: €650 / month
Your estimate
How the price adds up
| 1 × €80 · 1 band | €80 |
| 4 × €60 · 2–5 band | €240 |
| 5 × €50 · 6–10 band | €250 |
| 2 × €40 · 11–25 band | €80 |
| Total per month | €650 |
- Billed monthly in arrears
- No fees for students, teachers or agents
- One-off setup & training €950 (6 hours of training, 4 template credits)
Basic · Fidelo School Travel
The essentials for your school
Included
- Enquiries, bookings and groups
- Scheduling, attendance and report cards
- Accommodation, transfers and insurance
- Invoices, proformas and incoming payments
- Agencies and commissions
- Online registration and teacher login
| Users | € / user / month |
|---|---|
| 1 | €80.00 |
| 2–5 | €60.00 |
| 6–10 | €50.00 |
| 11–25 | €40.00 |
| 26–50 | €30.00 |
| 51+ | €25.00 |
Fidelo School Travel: one-off €950 for setup and training, including 6 hours of training and 4 template credits.
Tier rates apply per additional user. Example: 5 users = €320 / month. All prices exclude VAT and may change. Students, teachers and agents are free in every package. Offer for businesses and educational institutions only.
Pro · Fidelo School Travel
Advanced requirements
Everything in Basic, plus
- API access for your own integrations
- Extended accounting: company clients, partial invoices, invoice release, DATEV export, debtors and overpayments, teacher and provider payments
- Report generator for custom reports
- Extended task management
| Users | € / user / month |
|---|---|
| 1 | €95.00 |
| 2–5 | €74.00 |
| 6–10 | €63.00 |
| 11–25 | €53.00 |
| 26–50 | €37.00 |
| 51+ | €32.00 |
Fidelo School Travel: one-off €1,450 for setup and training, including 8 hours of training and 8 template credits.
Tier rates apply per additional user. Example: 5 users = €391 / month. All prices exclude VAT and may change. Students, teachers and agents are free in every package. Offer for businesses and educational institutions only.
Works with your stack
Payments, CRM and LMS: already connected.










- + Canvas & API
FAQ
Frequently asked questions
How much does Fidelo School Travel cost?
Fidelo School Travel is priced per administrative user per month: the Basic package ranges from €25 (51+ users) to €80 (single user), the Pro package from €32 to €95. Students, teachers and agents are free in every package. All prices exclude VAT.
Does Fidelo School Travel manage homestay and host-family accommodation?
Yes. You manage homestay and residential providers with rooms, board types and matching criteria, see all accommodation bookings at once, auto-filter suitable providers and confirm assignments in bulk, insurance included.
Can agencies and their commissions be managed in Fidelo School Travel?
Yes. The CRM manages and groups agencies, applies commission categories and payment terms automatically, and gives every agency its own login to check bookings, services and documents on your website.
How does class scheduling work?
Classes are planned on a visual, room-by-room weekly roster with automatic or day-by-day assignment. Teachers are assigned by availability and qualification; absences and substitutes are handled in the same view, and attendance feeds warnings, progress reports and certificates.
Which payment providers does Fidelo School Travel support?
Students can pay by Stripe, PayPal or Klarna at registration or afterwards; incoming payments via Flywire or TransferMate sync automatically. Accounting exports exist for Sage 50, Xero, QuickBooks and DATEV.
Is Fidelo School Travel web-based or do we need to install software?
Fidelo School Travel is fully web-based, nothing to install. Your installation runs on a server in the EU, or in your own region if you are based outside the EU, with 99.99%+ availability and nightly backups.
Does Fidelo use AI, and where does our data go?
Yes. The AI reads registrations from forwarded emails and documents and turns them into a draft enquiry or booking that you check before saving. An assistant answers questions about using Fidelo and about bookings. Both run on an open-weight language model that we operate on our own servers in Germany: your data goes to no AI provider and is not used for training. The AI is included in every package, with a limited included allowance.
Still have questions? Talk to us
See Fidelo School Travel at work in your own school.
We tailor the demo to how your school runs (enrolment, scheduling, accommodation and accounting).
- 30 minutes, no obligation: a walkthrough built around your workflow
- Reply within one business day
Working with Class, Intrinsiq, FileMaker or Excel today?We bring your data across
Prefer email? Write to us at sales@fidelo.com
Fidelo Software GmbHSchanzenstraße 27
51063 Köln, Germany
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