Fidelo School is a full-featured, web-based management software.
We offer the most comprehensive school management software solution, with more features than any of our competitors. More than 1000 users in schools across the world help us regularly improve our product and services.
Core module
All the tools you need
The core module includes all features needed to manage your daily tasks.
You can easily generate all necessary invoice and document types. Thanks to tailor-made templates, documents will be available within seconds and without the need for manual adjustments.
Enquiries and bookings can be stored separately, enabling you to see the most important details at a glance. Using student lists you will be able to see all your current, arriving or departing students immediately.
Basic accounting and management options will help you track your students' booking and payment status, as well as generate reports based on your business progress.
The core module includes all features needed to manage your daily tasks.
You can easily generate all necessary invoice and document types. Thanks to tailor-made templates, documents will be available within seconds and without the need for manual adjustments.
Enquiries and bookings can be stored separately, enabling you to see the most important details at a glance. Using student lists you will be able to see all your current, arriving or departing students immediately.
Basic accounting and management options will help you track your students' booking and payment status, as well as generate reports based on your business progress.
Class scheduling and attendance
Maximizes your happiness at work
Playfully manage your classes using our visual class roster. Both automated assignments for several weeks or individual assigments on a daily basis are possible. You can assign teachers based on their availability and qualifications, as well as manage any absences and sub-teachers.
Tailor-made overviews will help you keep up to date with all classes and teacher assignments in a chosen week. Certificates can be generated for departing students in seconds.
Your students' attendance can be stored on a daily or weekly basis and can be used for attendance warnings and detailed progress reports.
Playfully manage your classes using our visual class roster. Both automated assignments for several weeks or individual assigments on a daily basis are possible. You can assign teachers based on their availability and qualifications, as well as manage any absences and sub-teachers.
Tailor-made overviews will help you keep up to date with all classes and teacher assignments in a chosen week. Certificates can be generated for departing students in seconds.
Your students' attendance can be stored on a daily or weekly basis and can be used for attendance warnings and detailed progress reports.
Accommodation and insurances
The smartest way to manage your accommodation and insurance
All of your different accommodation providers can be managed in a couple of clicks. You can assign them different rooms, board types and matching criteria, ensuring that the family and the students are happy with your assignment!
The entries are divided between homestay and residential accommodation.
You can then easily see all accommodation bookings and assign them to the available providers, automatically filtered based on your matching criteria.
Accommodation assignments can easily be tracked and confirmed in bulk.
Each insurance type and provider can also be managed in the system and you have the choice several pricing options.
All of your different accommodation providers can be managed in a couple of clicks. You can assign them different rooms, board types and matching criteria, ensuring that the family and the students are happy with your assignment!
The entries are divided between homestay and residential accommodation.
You can then easily see all accommodation bookings and assign them to the available providers, automatically filtered based on your matching criteria.
Accommodation assignments can easily be tracked and confirmed in bulk.
Each insurance type and provider can also be managed in the system and you have the choice several pricing options.
Activities
Extensive activity management
Enables the easy management of offered activities, providers and activity companions.
Activities can be offered free of charge or for a fee, and dependency on booked courses is also possible.
All activities can be connected to our student app, where they can be booked directly and also paid for online.
Enables the easy management of offered activities, providers and activity companions.
Activities can be offered free of charge or for a fee, and dependency on booked courses is also possible.
All activities can be connected to our student app, where they can be booked directly and also paid for online.
Extended accounting
Software that administrators love
Make use of several, detailed lists to analyse your incoming and outgoing payments, revenue and provider payments. Several detailed lists automatically break payments and due amounts down per services sold.
All of your providers' salaries are calculated automatically based on your own billing terms and cost categories. Individual payment receipts can also be generated for payments registered within the system.
Really important and unique features will enable you to generate tailor-made exports for external accounting softwares, such as Quickbooks, Xero, Sage or Datev.
Make use of several, detailed lists to analyse your incoming and outgoing payments, revenue and provider payments. Several detailed lists automatically break payments and due amounts down per services sold.
All of your providers' salaries are calculated automatically based on your own billing terms and cost categories. Individual payment receipts can also be generated for payments registered within the system.
Really important and unique features will enable you to generate tailor-made exports for external accounting softwares, such as Quickbooks, Xero, Sage or Datev.
Payments
Payments management
You can manage incoming and outgoing payments from students, agencies and also teachers, accommodation providers and transfer providers in our software.
Students can pay their bookings directly with Paypal, Klarna or Stripe by credit card or with other payment methods directly at registration in a personalized booking form. Here you can decide if the payment should be optional or mandatory and what amount should be due.
Online payment is also possible at any time for registered bookings via individual payment forms.
A connection to Flywire or TransferMate allows a synchronisation of incoming payments made via this provider.
You can manage incoming and outgoing payments from students, agencies and also teachers, accommodation providers and transfer providers in our software.
Students can pay their bookings directly with Paypal, Klarna or Stripe by credit card or with other payment methods directly at registration in a personalized booking form. Here you can decide if the payment should be optional or mandatory and what amount should be due.
Online payment is also possible at any time for registered bookings via individual payment forms.
A connection to Flywire or TransferMate allows a synchronisation of incoming payments made via this provider.
Extensive CRM
The ultimate productive and time-saving software
Manage your agencies easily and synchronise them with an external CRM such as Salesforce or Hubspot. All agencies can be grouped and listed based on your needs.
Several commission categories and payment terms can be used to make sure that your work is handled automatically.
All student complaints can be stored with follow-up dates and a comprehensive history, meaning you'll never forget to deal with a complaint again!
Manage your agencies easily and synchronise them with an external CRM such as Salesforce or Hubspot. All agencies can be grouped and listed based on your needs.
Several commission categories and payment terms can be used to make sure that your work is handled automatically.
All student complaints can be stored with follow-up dates and a comprehensive history, meaning you'll never forget to deal with a complaint again!
Reports
Standard evaluations or customised statistics
You can use extensive standard evaluations or you can create individual reports according to your wishes. Numerous columns and values are available here which you can easily compile in various statistics.
You can use extensive standard evaluations or you can create individual reports according to your wishes. Numerous columns and values are available here which you can easily compile in various statistics.
Student cards / Webcam
Discover a better way of working
Give your students a great first impression by providing them with their own personalised student card at your front desk!
The software enables the usage of webcams, so you can directly take photos for the students' ID cards. Pictures can be taken with one click and the ID cards will be generated in a batch.
The linkage to an ID card printer is possible by using the print function.
Student ID card generation has never been this easy or professional!
Give your students a great first impression by providing them with their own personalised student card at your front desk!
The software enables the usage of webcams, so you can directly take photos for the students' ID cards. Pictures can be taken with one click and the ID cards will be generated in a batch.
The linkage to an ID card printer is possible by using the print function.
Student ID card generation has never been this easy or professional!
Online connectivity / Web integration
One web-based application for everyone
Save valuable time and stop entering any incoming enquiries or bookings manually. Your own online forms can be generated from within the software.
They can be linked to your Website/CMS in seconds, by using our Plugins for Wordpress, Joomla, Typo3 or Drupal. The whole styling can also be adjusted to match your website.
The following forms are possible:
- Registration form
- Enquiry form
- Contact Us form
- Placement test
- Feedback form
- Price list
- Payment forms
Online payment providers such as PayPal, Stripe or Klarna can be linked up as well.
Save valuable time and stop entering any incoming enquiries or bookings manually. Your own online forms can be generated from within the software.
They can be linked to your Website/CMS in seconds, by using our Plugins for Wordpress, Joomla, Typo3 or Drupal. The whole styling can also be adjusted to match your website.
The following forms are possible:
- Registration form
- Enquiry form
- Contact Us form
- Placement test
- Feedback form
- Price list
- Payment forms
Online payment providers such as PayPal, Stripe or Klarna can be linked up as well.
Student Mobile App
Follow the state of the art
Students can easily download your own individual mobile App, where they can find all information relative to their booking.
The App is directly linked to the software and you can decide how much information the student should see. Class rosters, attendance information, personal and booking-related data, accommodation data can all be made visible in the App.
Push messages and online payments of activities are also possible here.
Download a test version of the App by searching for 'Fidelo' in the App Store or the Google Play Store. The login name and password is 'AppTest'.
Students can easily download your own individual mobile App, where they can find all information relative to their booking.
The App is directly linked to the software and you can decide how much information the student should see. Class rosters, attendance information, personal and booking-related data, accommodation data can all be made visible in the App.
Push messages and online payments of activities are also possible here.
Download a test version of the App by searching for 'Fidelo' in the App Store or the Google Play Store. The login name and password is 'AppTest'.
Teacher login
An intuitive and powerful interface ensure that work gets done quickly
Your teachers can access the software directly to see their classes, students and any other academic data.
Class content, scores, notes and any additional information can be entered on a daily and weekly basis.
Attendance and progress areas are available to teachers, so they can enter it themselves.
Your teachers can access the software directly to see their classes, students and any other academic data.
Class content, scores, notes and any additional information can be entered on a daily and weekly basis.
Attendance and progress areas are available to teachers, so they can enter it themselves.
Agency login
The answer to all your school administrative running
Include an agency login on your website to have all booking and service-related details available for your agencies.
Each agency receives a unique login, so they can check their bookings directly on your website.
All students, their services, payment details and documents will be available.
Include an agency login on your website to have all booking and service-related details available for your agencies.
Each agency receives a unique login, so they can check their bookings directly on your website.
All students, their services, payment details and documents will be available.
Helpdesk / Support
Will bring you happiness at work
Our comprehensive help desk includes more then 280 manuals and videos. You can search for help articles by keyword and per module or you can simply send us a request.
All your requests can be found in the helpdesk, where you can check the status of any issue, feature request or question you've sent us.
Furthermore we are available by phone or chat directly in the software.
For urgent cases outside our business hours, we provide our 24/7 emergency form, which you can use to contact us at any time.
Our comprehensive help desk includes more then 280 manuals and videos. You can search for help articles by keyword and per module or you can simply send us a request.
All your requests can be found in the helpdesk, where you can check the status of any issue, feature request or question you've sent us.
Furthermore we are available by phone or chat directly in the software.
For urgent cases outside our business hours, we provide our 24/7 emergency form, which you can use to contact us at any time.
CMS
State-of-the-art multi-site content management system
Fidelo includes a CMS that allows you to include your whole website in our framework.
Fidelo includes a CMS that allows you to include your whole website in our framework.
Security
No need to worry about your data's safety
Each installation is installed on a server in your country. Your whole installation is backed up every night. Several backups are stored to ensure that you will never lose any data. The backup is always saved on a different server.
We offer a two-factor-authentication to make sure that no one, except you, is able to login with your details! All access is logged and all log-ins are protected by Intrusion Prevention Systems.
All installations are installed separately with separate databases to ensure that only your school can access the data.
Each server is maintained by our server admin using security measures based on the most modern techniques. The servers are continuously monitored via surveillance system.
We follow the European GDPR and the German BDSG.
Each installation is installed on a server in your country. Your whole installation is backed up every night. Several backups are stored to ensure that you will never lose any data. The backup is always saved on a different server.
We offer a two-factor-authentication to make sure that no one, except you, is able to login with your details! All access is logged and all log-ins are protected by Intrusion Prevention Systems.
All installations are installed separately with separate databases to ensure that only your school can access the data.
Each server is maintained by our server admin using security measures based on the most modern techniques. The servers are continuously monitored via surveillance system.
We follow the European GDPR and the German BDSG.
API's and external apps
Easily link your software with our products
We do offer API's to several external products. That way you can directly synchronise your data with the following products:
- SSO
- XML Invoices
- Companies and Job placements
- Hubspot
- Guided E-Learning
- PayPal
- Flywire
- Moodle
- Canvas
- Klarna
- Transfermate
- Stripe
- RDStation
- Mews
- Ivvy
Additionally you can use individual JSON-REST-API's to link Fidelo with any other product.
We do offer API's to several external products. That way you can directly synchronise your data with the following products:
- SSO
- XML Invoices
- Companies and Job placements
- Hubspot
- Guided E-Learning
- PayPal
- Flywire
- Moodle
- Canvas
- Klarna
- Transfermate
- Stripe
- RDStation
- Mews
- Ivvy
Additionally you can use individual JSON-REST-API's to link Fidelo with any other product.
Import
Let us import your existing data
Save yourself weeks of senseless manual data entry. We can import your current data into your new software.
The following information can be imported:
- Enquiry data
- Booking data
- Services (Courses, Accommodations)
- Invoice details
- Payment details
- Accommodation providers incl. profiles and rooms
- Agencies
- Teachers
We have already imported data from other software products such as Class, Easymate, SchoolWorks and individual databases based on FileMaker, Access, Excel, SQL and others.
Save yourself weeks of senseless manual data entry. We can import your current data into your new software.
The following information can be imported:
- Enquiry data
- Booking data
- Services (Courses, Accommodations)
- Invoice details
- Payment details
- Accommodation providers incl. profiles and rooms
- Agencies
- Teachers
We have already imported data from other software products such as Class, Easymate, SchoolWorks and individual databases based on FileMaker, Access, Excel, SQL and others.
Pricing
Local
From
/ user
- Number of users
- x
- =
- Total price / month
Modules
- Core Module
- Enquiries / Leads
- Bookings
- Academics
- Activities
- Agents
- Automated E-mails
- Website integration
- Teacher portal
- Basic Accounting
- Default reports
- Sales persons
- Automated document generation
- Extensive knowledge base
- Setup wizard
- Accommodation
- Transfer
- Insurance
- Sponsoring
- API
- Extended accounting
- Report generator
- Extended task management
Additional services
- Hosting in Fidelo Cloud
- Server administration
- Daily backups for a minimum of three days
- SSL encryption (2048 Bits)
- Wordpress, Joomla, Drupal and Typo3 Plugin
Information
- Setup and training fee (660 €, incl. 4h Training and 4 template credits)
- No monthly advance payments - subsequent settlement
- No fees for teachers, agents or students
Basic
From
/ user
- Number of users
- x
- =
- Total price / month
Modules
- Core Module
- Enquiries / Leads
- Bookings
- Academics
- Activities
- Agents
- Automated E-mails
- Website integration
- Teacher portal
- Basic Accounting
- Default reports
- Sales persons
- Automated document generation
- Extensive knowledge base
- Setup wizard
- Accommodation
- Transfer
- Insurance
- Sponsoring
- API
- Extended accounting
- Report generator
- Extended task management
Additional services
- Hosting in Fidelo Cloud
- Server administration
- Daily backups for a minimum of three days
- SSL encryption (2048 Bits)
- Wordpress, Joomla, Drupal and Typo3 Plugin
Information
- Setup and training fee (950 €, incl. 6h Training and 4 template credits)
- No monthly advance payments - subsequent settlement
- No fees for teachers, agents or students
Pro
From
/ user
- Number of users
- x
- =
- Total price / month
Modules
- Core Module
- Enquiries / Leads
- Bookings
- Academics
- Activities
- Agents
- Automated E-mails
- Website integration
- Teacher portal
- Basic Accounting
- Default reports
- Sales persons
- Automated document generation
- Extensive knowledge base
- Setup wizard
- Accommodation
- Transfer
- Insurance
- Sponsoring
- API
- Extended accounting
- Report generator
- Extended task management
Additional services
- Hosting in Fidelo Cloud
- Server administration
- Daily backups for a minimum of three days
- SSL encryption (2048 Bits)
- Wordpress, Joomla, Drupal and Typo3 Plugin
Information
- Setup and training fee (1450 €, incl. 8h Training and 8 template credits)
- No monthly advance payments - subsequent settlement
- No fees for teachers, agents or students
- All prices excluding VAT.
- Prices are subject to change.
Add-Ons
| Add-on | One-time fee | Monthly fee |
|---|---|---|
| Single-Sign-On | - | 25,00 € |
| XML Invoices (Italy) | - | 25,00 € |
| Co-Op / Job placements | - | 30,00 € |
| Student App (Android and iOS, regular updates included) | 950,00 € | 60,00 € |
| Digital Screens (digital signage, digital display screens) | - | 10,00 € |
| PayPal integration | - | 25,00 € |
| RedSys integration | - | 25,00 € |
| Klarna integration | - | 25,00 € |
| Stripe card integration | - | 25,00 € |
| Transfermate integration | 100,00 € | 25,00 € |
| Flywire integration | 100,00 € | 25,00 € |
| Moodle learning management system integration | - | 25,00 € |
| HubSpot integration | - | 25,00 € |
| Canvas learning management system integration | - | 25,00 € |
| RD Station CRM integration | - | 25,00 € |
The included training hours are calculated based on working on the related area prior to the training yourself. You will receive a full online-setup-manual of our software. Next to that you can also make use of the integrated support section in the software which includes all manuals and video trainings.
The setup and feature training can of course also be supervised in total by one of our staff members. That way the whole training would be done from our staff members without the need to read through the articles prior to the session. Please note that additional training hours needs to be covered in this case.
You can always buy additional training or template packages to receive a reduced rate.
- 1 hour of training - 95 €
- 10 hours of training - 800 € (80 € per hour)
- 15 hours of training - 1125 € (75 € per hour)
- 20 hours of training - 1400 € (70 € per hour)
- 1 template credit - 45 €
- 5 template credits - 210 € (42 € per credit)
- 10 template credits - 400 € (40 € per credit)
- 20 template credits - 760 € (38 € per credit)
Bought packages can be used within 1 year after purchasing.
Testimonials
BABYLON TRANSLATIONS LTD
Thebing has changed the way we work. I have used many of the so called "leading SMS systems" and none of them have the same flexibility when creating new bespoke system generated documents as Thebing. With current safeguarding and visa legislation changing on a weekly basis, the last thing we want is to be paying developers extra fees for document changes or to develop entirely new forms, when we have already invested in an SMS. The support from Thebing has been invaluable and friendly. I have never had to wait longer than 24 hrs for a response and most importantly a fix for any issues we have experienced. At Babylon we think of Anne and her team as part of our team. From the initial training days through to deployment and ongoing day to day use, the Thebing support crew remain, friendly, encouraging, patient and non-patronising (even when we have messed things up).
mackdonald language academy Ltd.
Great software & Excellent support. Running our language school using Fidelo has made all our lifes so much easier. Within a few weeks Fidelo has become an integral and essential part of our school.
SARL LANGUAGE SERVICES NORMANDIE PICARDIE
French in Normandy started to use Fidelo 4 years ago and when I took over completely it was my first big project. I needed to better the school's organisation and admin day to day not to mention the billing plus save time across the board in order to have a more efficient trace of bookings, tour operator contacts and conditions...in short a mini administrative revolution! Thanks to the help and reactivity of the Fidelo team we achieved operational fluency in 6 months. Their flexibility and well planned training programmes helped us keep on track and reach our goals I am very happy that this was the system Tom chose, it has changed our lives.
Inter Média Langues Caraïbes
We have been comparing dozens of softwares online and Fidelo imposed itself as being far above all the rest. We even had propositions to have our own developed software with all the features we needed but it useless because Fidelo has got it all and even more features we hadn't thought of. It is definitely the best online management software for language schools, no doubt ! The staff is always ready to help, always kind despite our numerous questions at the beginning. We definitely recommend Fidelo, it's worth it ! We can now concentrate on the main part of our job instead of caring for data backup and everything we need is in one place from airport arrival to airport departure !
