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Thebing has changed the way we work. I have used many of the so called "leading SMS systems" and none of them have the same flexibility when creating new bespoke system generated documents as Thebing. With current safeguarding and visa legislation changing on a weekly basis, the last thing we want is to be paying developers extra fees for document changes or to develop entirely new forms, when we have already invested in an SMS. The support from Thebing has been invaluable and friendly. I have never had to wait longer than 24 hrs for a response and most importantly a fix for any issues we have experienced. At Babylon we think of Anne and her team as part of our team. From the initial training days through to deployment and ongoing day to day use, the Thebing support crew remain, friendly, encouraging, patient and non-patronising (even when we have messed things up).
We launched Thebing across our 9 schools early in 2013. The migration from our old out-dated local databases was smooth and the training provided meant our users were up and running straight away. Since then we have focussed on developing and customising the system to our needs. Introducing a web-based student management system has been a real benefit for us as a multi-site group of schools. Our Management, Accounts and Marketing teams have all the information they need at their fingertips which has improved our efficiency as a group. Additionally, it can integrate with other systems we use through an API. Thebing support is excellent with responses usually received on the same day.
International house Nice has been using THEBING for a few years now. We are delighted with this software. Of course a lot of work needs to be done at the beginning but believe me you are rewarded; everything is easy, quickly done and reliable. The quality of services is very high. We definitely recommend this software and look forward to using FIDELO .
I want to thank you for your help over the years as we adopted Fidelo. While there has been a lot of learning, it has helped push ULearn on towards bigger and better things.