--- title: "AI for language schools on our own servers | Fidelo" description: "AI that prepares registrations from emails and answers questions: an open-weight model operated on our own servers in Germany, with no AI provider involved." url: https://fidelo.com/it/software-scuole-di-lingue-ia/ --- Funzione nel dettaglio # AI that prepares. You decide. A registration arrives by email, the AI reads it and puts a finished draft in front of you: course, accommodation, transfer and contacts. You check it, take it over and decide whether it becomes an enquiry or a booking. The language model runs on our own servers in Germany; your data never leaves our systems. La veda in una demo ![AI evaluation of a forwarded registration email: open points to confirm on the left, the original message on the right](https://fidelo.com/assets/app-ai-capture-2026.png) AI evaluation of an email ## Che cosa copre Le stesse affermazioni del catalogo delle funzioni, qui nel contesto. - Read registrations from emails and attached documents: participants, contacts, age, courses, exams, dates, accommodation, transfers - Every detail with a quote from the original message, anything unclear as open points for you to decide - Enquiry or booking only after your confirmation, at the press of a button - Messages in any language - AI records marked as such and shown as their own channel in reporting - AI assistant on every page: how-to questions, search for records and settings, questions about a booking - Template placeholders explained, support requests prepared with a screenshot - An open-weight language model operated on our own servers in Germany, no external AI provider, no training on your data ### Open model, our own servers Fidelo does not build its own model: it uses an open-weight language model and runs it itself on its own servers in Germany. Emails and booking data go to no AI provider such as OpenAI or Google, and you need neither a contract of your own nor an API key. Your data is not used for training. ### Nothing happens without you The AI saves nothing. It presents a draft in which every detail is backed by the matching sentence from the email. Anything it cannot assign with certainty sits at the top as an open point for you to decide. Whether an enquiry or a booking is created is decided by the button you press, not by the model. ### Fixed rules where it matters The AI reads what the message says. Matching it to your real courses, accommodation and agencies is then done by Fidelo following fixed rules, without AI. So no courses are made up, and every record created is marked as AI capture. ### An assistant that knows Fidelo The AI assistant is one click away on every page. It answers how-to questions from the Fidelo documentation, finds records and settings within your permissions and tells you, for a booking number, who booked what and when and what is still open. It does not change any data. ### Più nel dettaglio [Una gestione delle famiglie ospitanti che sa chi sta bene dove](https://fidelo.com/it/software-famiglie-ospitanti/)[Commissioni agenti senza il foglio di calcolo](https://fidelo.com/it/software-commissioni-agenzie/)[Una pianificazione delle classi che sopravvive al lunedì mattina](https://fidelo.com/it/software-orario-lezioni/)[Un CRM che parla scuola di lingue](https://fidelo.com/it/crm-scuole-di-lingue/)[Iscrizioni che non toccano mai una casella di posta](https://fidelo.com/it/software-iscrizioni-online/)[Una fatturazione che inizia dalla prenotazione](https://fidelo.com/it/software-fatturazione-scuola-lingue/)[Software per agenzie di viaggi studio, dalla richiesta alla commissione](https://fidelo.com/it/software-agenzie-viaggi-studio/)[Presenze che finiscono in un certificato](https://fidelo.com/it/software-registro-presenze/)[Corsi, seminari e aule senza collisioni](https://fidelo.com/it/software-gestione-corsi/)[Un portale che inizia prima dell’arrivo](https://fidelo.com/it/software-portale-studenti/)[Gestire i seminari, dall’offerta al certificato](https://fidelo.com/it/software-gestione-seminari/)[Il CRM per le agenzie che mandano studenti all’estero](https://fidelo.com/it/crm-agenzie-educative/)[Junior and summer schools where nothing slips through](https://fidelo.com/it/software-vacanze-studio-junior/)[Placement tests that enter the level for you](https://fidelo.com/it/software-test-di-livello/)[Teachers and staff, from contract to pay run](https://fidelo.com/it/software-gestione-insegnanti/)[Everyone has their own login. Your office gets fewer calls.](https://fidelo.com/it/portali-e-app/)[Alla pagina del prodotto](https://fidelo.com/it/scuole-di-lingue/)[Vedere tutti i prezzi](https://fidelo.com/it/prezzi/) FAQ ## Domande frequenti ### Does our data go to OpenAI or other AI providers? No. Fidelo’s AI features run on an open-weight language model that we operate on our own servers in Germany. Only if you switch on a third-party connection yourself, such as the Hallo.ai speaking test, does the data it needs go to that provider. ### Is our data used for training? No. Your emails, bookings and conversations with the assistant are not used for training. ### Does the AI cost extra? No. The AI features are included in every package, with a limited included allowance. ### Can we switch the AI off? Yes. The AI runs in Fidelo as its own app and can be switched off for your installation. ### Can the AI make things up? It is designed to take over only what the message says and backs every detail with a quote. It puts anything unclear to you, and nothing is saved until you have checked it. Non trova la Sua domanda? [Parli con noi](https://fidelo.com/it/contatti/) ## Lo veda nel Suo flusso di lavoro Una demo di 30 minuti costruita esattamente su questo flusso di lavoro, più un accesso demo gratuito per provarlo in prima persona. - 30 minuti, senza impegno: una presentazione costruita intorno al Suo flusso di lavoro - Risposta entro un giorno lavorativo * * * Preferisce l’e-mail? Ci scriva a [sales@fidelo.com](mailto:sales@fidelo.com) Fidelo Software GmbH Schanzenstraße 27 51063 Köln, Germania Utilizziamo i Suoi dati esclusivamente per gestire la Sua richiesta. I dettagli sono nella nostra [informativa sulla privacy](https://fidelo.com/it/note-legali/#data-protection).